Annotated Artifact
| Target Audience |
Customer Service Representatives |
| Project Scope |
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The original and raw content for this eLearning course was in an out-of-date internal communications document.
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The content had to be reorganized and augmented to communicate the topic in a web-based format.
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My tasks entailed rewriting and reorganizing the raw data, writing lesson objectives, writing assessment questions, and mapping them to the objectives.
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This course was part of large-scale project with an extensive team of designers and developers from the US and India.
|
| Role |
Instructional Designer |
| Sample Screenshot(s) |
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